Automating Energy Billing to Improve Accuracy and Tenant Satisfaction

A Benchmarking
Buildings Case Study

Normandy Real Estate Partners

Normandy Real Estate Partners worked with our Energy Advisors to modernize energy billing across a 40-property portfolio. By integrating Aquicore software, we streamlined meter readings and enabled real-time data access—reducing paperwork, improving tenant satisfaction, and identifying up to $0.44/sq. ft. in annual energy savings.

Energy Problem

Normandy Real Estate Partners is a leading real estate investment management firm focused on office and mixed-use properties throughout the Northeast andMid-Atlantic regions. Normandy’s expansive portfolio of nearly 40 properties relied on a complex tenant energy billing process that was done by hand every month causing invoice delays and tenant complaints. They needed a way to automate the energy billing process.

Our Solution

Our Energy Advisors, already an energy procurement provider, partnered with commercial real estate software company Aquicore to deliver reliable meter readings in a fraction of the time. Normandy now has access to real-time data resulting in accurate billing, improved tenant satisfaction and a significant reduction in paperwork. The deeper visibility into energy use also allowed Normandy to identify annual energy savings of up to $0.44 per square foot.

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